YMCA Member Portal - CKW YMCA

YMCA Member Portal

 

Introducing: The YMCA Member Portal – Our Online Registration Platform for Children’s Program Registration

In an effort to provide a safe and comfortable experience for all members, many of our scheduled programs now require registration through our YMCA Member Portal.

Our new online Member Portal is designed to make your family’s experience of coming to the Y as seamless as possible.

The YMCA Member Portal uses an email address as the main point of reference and login. If your email is not on file with us, please complete the form below.

Add Your Email to Our Records

A User’s Guide for the YMCA Member Portal

The online Member Portal allows you to easily access your information and register for programs. The easiest way to register starting Oct 5th will be through the Member Portal, however you can call or visit us to register with a staff member. Wait times may occur using a phone or in-person option. We have two types of Children’s Programs available – Registered and Drop-In Programs. Both programs will show up in the program schedule, and you will select a date you wish to attend.

Member Portal Login

You will receive an email from your YMCA location that includes a link to your YMCA Member Portal. If you have not received this email, please ensure we have your most up-to-date email on file by adding it here. Clicking the link will allow you to set your password and login. Once logged in, you will be able to update your information, as well as access your linked family members. You will need to be logged in as the child you wish to register into a program. Check the name on the top of the screen once logged in as the first step. If you are logged in as yourself, please scroll to the linked members section and login as the child you are registering for.

Please Watch This One-Minute Video: Logging Into the YMCA Member Portal

member portal login video

Booking Drop-In Children’s Programs – Book up to 7 Days in Advance for Each Program

Drop-In Programs will begin as early as Oct 5th. Drop-In programs operate as a one-time registration and attendance program, which means you will need to register your child each and every time you wish to attend one of these programs. The Member Portal allows you to register for a drop-in program up to seven days in advance, so you can easily plan your week ahead at the Y.

Simply login to your member portal and scroll the page until you see linked members. Select the member you wish to register for and login as them. Next, follow the Bookings Tab, and then the program schedule to register. Ensure you change the date to the week you are looking for.

Please note that as Programs begin starting on Oct 5th, you will need to toggle the schedule to at least Oct 5th.

Please Watch This Two-Minute Video: How to Book a Drop-In Program

drop in program video

Registered Children’s Programs – Register Once for Your On-Going Sessions

Registered children’s Land Programs begin the week of Oct 13th. Registered Swim Lessons begin the week of October 19th. Members are limited to one dry land registered class and one swim lesson class per week while we operate at a smaller capacity. Class offerings on Mondays will be available on Monday Oct 5th. Tuesday classes will be available on Tuesday Oct 6th. Classes will be available on the same day of the week as the start day of the week based on this methodology. You will be able to view the entire schedule as of right now to plan accordingly.

Registered Programs operate as an on-going recurring event for the length of the current session. As a member you register once for the day and time of your choice, and our Y team will auto populate the recurrence of the on-going program for you. Within one week of registering, you will be able to log into your member portal and see the recurrence of your child’s registered program on your member portal calendar.

Simply login to your member portal and scroll the page until you see linked members. Select the member you wish to register for and login as them. Now you can follow the Bookings Tab, and then the schedule to register for programs. Ensure you change the date to the week you are looking for registration.

Given that registration begins on Oct 5th, but Programs will begin on Oct 12th/19th you will need to toggle the schedule to Oct 12th/19th.

Please Watch This Two-Minute Video: Signing Up for a Registered Program

registered programs video

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Staggered Approach to Registration Week 

Registration for Drop-in and Registered Core Programs (no charge) will begin on Monday Oct 5th, 2020. Registration for Specialty (fee based programs) will begin on Monday Oct 12th, 2020.

Drop-In Programs & Registered Children’s Land Programs – Drop-in programs are available to be booked up to 7 days in advance and begin as early as Monday Oct 5th. Registered Children’s Land Programs (ex: Karate, Dance) are available for sign up beginning Monday Oct 5th. Members can will sign up based on the day of the week they wish to participate. For example, on Monday Oct 5th members will be able to sign up for Monday Oct 12th only. On Tuesday Oct 6th, members will be able to sign up for both Monday Oct 12th and Tuesday Oct 13th. The week will build one day at a time using this method. Members will be able to view the entire month calendar, but only book up to 7 days in advance. (Drop in Programs show up in pink on the Member Portal program schedule and Registered are any non-pink coloured programs).

Swim Lessons – Members can Sign Up for Swim Lessons up to 14 days in advance, and will only select one day and time of their choice. Our YMCA Team will work to build the recurrences of these programs within one week of their registration date. This way by the first registered session members will be able to see the entire registered session dates. Members can Sign Up for swim lessons starting on Monday Oct 5th for the week of October 19 – 25th. For example, on Monday Oct 5th members will be able to sign up for registered classes for Monday Oct 19th only. On Tuesday Oct 6th, members will be able sign up for registered programs for both Monday Oct 19th and Tuesday Oct 20th. The week will build one day at a time using this method. Members will be able to view the entire month calendar, but only book up to 14 days in advance.

Specialty (Fee Based Programs) – Fee based programs such as Advanced Aquatics and private swim lessons will be available for Registration beginning Monday Oct 12th, 2020. Members can book specialty programs starting on Monday Oct 12th for the week of Oct 19 – 25th. For example, on Monday Oct 12th members will be able to book drop in classes for Monday Oct 19th only. On Tuesday Oct 13th, members will be able to book drop-in classes for both Monday Oct 19th and Tuesday Oct 20th. These timelines will adjust in the future so that fee based and specialty programs can be registered further in advance. Stay tuned for updates!