Parent Information - CKW YMCA

Parent Information

Table of Contents

  1. Registration
    1. Initial Registration
    2. Program Registration
  2. During Your Visit
    1. When You Arrive
    2. Supervision
    3. Volunteers and Students
    4. Health and Well-being
    5. Supports
  3. Closures


Accessing the right supports for you and your family is important

Programs are available at our EarlyON Child and Family Centres from pre-conception, prenatally and beyond. We know that children need much more than just immediate families to grow up strong. Our programs and services provide your whole family with opportunities to play, explore, discover and learn in a supportive environment. You are welcome to access any of the centres in our region, free of cost. For more information on EarlyON Child and Family Centres in Waterloo Region visit

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Initial Registration

  • Drop in, visit our website or call us for more information about our programs and services
  • You will be asked to complete a registration form asking basic information about you and your family
  • Registration is free
  • You will be provided with a tour

Program Registration

  • All programs offered by EarlyON are free for you and your family to attend.  Some of our programs require registration. Information on how to register for these programs can be found on our EarlyON Program Registration page.
  • EarlyON programs are offered at no cost. Community Partner facilitated programs may have a fee. Fee subsidies are available and are arranged directly through the community partner at time of registration.
  • If you are unable to attend a program you have registered for, please call our site to inform us that you will not be attending.

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During Your Visit

When You Arrive

  • You must sign your family into the centre or community site upon arrival every visit.
  • We have bike racks for your use if needed.
  • Ensure that your stroller is folded to the smallest setting upon entry
  • Storage is available for coats and wet shoes
  • Storage for purses, diaper bags and other miscellaneous materials.

We are here to support you

Our knowledgeable staff team are here to support you with any of your parenting questions or concerns. Feel free to connect with a staff during your visit to one of our sites. 

There are many opportunities for you to share your feedback

  • Speak to a staff member while you are on site
  • Email us!
  • Utilize our comment boxes located at our Main Site and Erbsville locations
  • Sign up to receive our e-news which includes participant feedback surveys throughout the year


Our programs and drop in space are set up in a way that promotes caregivers to be engaged with their child. We ask that you actively supervise your child and engage in their learning/play experiences while at our centre to ensure that everyone has a safe and enjoyable visit. Please speak to one of our staff if you need any support.

Volunteers and Students

From time to time, there will be volunteers and students at our centres. Their role is to enhance and assist in program activities. All of our students and volunteers are required to have a Criminal Reference Check completed prior to starting their placement. Visit our website if you are interested in learning more about volunteer opportunities. 

Health and Well-being


EarlyON provides an eat in kitchen at our Main Site location, as well as snack areas at our Satellite Site and some community sites. Please ensure that all food and drinks remain in the designated eating areas.

We are conscious of food allergies but can't guarantee an allergy free site. If you or your child has a severe allergy, please inform the staff upon your arrival during each visit. 


  • Although illness is inevitable, we try to minimize this by practicing good hygiene and disinfecting toys regularly.
  • Children who are too ill to play, to attend childcare, or to attend school are too ill to come to the Early Years centres.
  • We follow Public Health guidelines and ask that you return to the centre after he/she is free of diarrhea and/or vomiting for 24 hours. It is important to remember that many babies and very young children attend the EarlyON centres and these children play and learn by mouthing objects.
  • If you or your child shows signs of high fever, vomiting, diarrhea or other contagious illness you will be asked to leave the centre until you are well

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Our EarlyON Child and Family Centres operate year round. Centre hours may change throughout the year. For information on current centre hours visit our Hours and Locations page.

We are closed for all major holidays, the Saturday of all long weekends and for various Professional Development dates throughout the year. Visit our Hours and Locations page for information about upcoming closures.

If our EarlyON Child and Family Centres will be closed due to inclement weather or unexpected circumstances the information will be broadcast through the Rogers Radio group including 570 news and posted on Facebook and Twitter feeds. Expected closures of our Mobile Community Sites will be posted on our Facebook @EarlyONWR and Twitter @EarlyONWR pages. Please note that if school buses are cancelled due to inclement weather, our community locations will be cancelled as well.