Member Communications - CKW YMCA

Member Communications

covid lockdown measures

For Health and Wellness Members

As you have likely already heard, our province will be entering into lockdown as of Saturday, December 26, 2020 at 12:01AM.  

As of end of day on December 24, ALL YMCA of Three Rivers locations (A.R. Kaufman Family YMCA, Chaplin Family YMCA, Stork Family YMCA, the Guelph Y, Stratford Y, and St. Marys Y) will be closed for a minimum of 28 days. 

If you are currently an active member, paying membership fees, what does this mean for you? 

Your membership will automatically be placed on hold until our locations reopen. You will not be charged any fees during this time. 

As of right now, we are planning to reopen our locations on January 25, 2021, and your fees will resume at that time. 

If your membership is currently on hold, and you are not paying fees, what does this mean for you? 

Your membership is currently on hold and will continue to remain on hold. You will still not be charged any fees during this time. 

As of right now, we are planning to reopen our locations on January 25, 2021.  

If your membership is set to come off hold before that date, we will automatically extend the duration of your hold, and your fees will resume when our locations reopen. 

If you are not sure when your membership is set to come off hold, please visit your member portal via the link at the bottom of this page. 

How can you continue to support your Y? Become a donor. 

As you know, this is the second time we’ve been mandated to close our buildings this year. Together, we have weathered the pandemic by doubling down on our charitable mission and showing up for you and our community in new and creative ways.  We’ve come this far with your support, understanding, and patience and it looks like we’ll need it for a little bit longer.   

By becoming a donor to the Y, you will provide: 

  • Access to YMCA programs and services for those who are experiencing income insecurity 

  • Youth-focused programs across Waterloo Region including our Teen Zone and Newcomer Youth programs, both offered free to youth in our community 

  • Health and Wellness programs targeted at Seniors with chronic disease and those experiencing the effects of social isolation   

We want to make sure you still have options to stay healthy, even if you’re staying home.  

Throughout the shutdown, we want to remind you that you can continue to access our free virtual programs. You can expect to find hundreds of virtual programs and resources for the whole family.  

To access the online experience please visit: 

As we go through this challenging period of time, please remember that we’re here with you. We will continue to communicate with you as we remain in this lockdown period and be sure to let you know as soon as we’re ready to reopen safely.  

We are giving our staff teams an extended break for the holidays, if you reach out to us, you can expect responses starting on Monday, December 28th. 

Thank you for your support and continue to stay safe. 

We’re in this together, we’re stronger together, and we are here for good. 

-------------------------------------------------------------------------------------

The YMCA Member Portal

Our new online Member Portal is designed to make your family’s experience of coming to the Y as seamless as possible.

The YMCA Member Portal uses an email address as the main point of reference and login. If your email is not on file with us, please complete the form below.

Add Your Email to Our Records

You will receive an email from your YMCA location that includes a link to your YMCA Member Portal. Clicking the link will allow you to set your password and login. Once logged in, you will be able to update your information, as well as access your linked family members.

Member Portal Login

Need Support With Your Member Portal?

Connect with us

-------------------------------------------------------------------------------