Building Etiquette & Policies - YMCA of Three Rivers Waterloo Region

Building Etiquette & Policies

Building Etiquette

The YMCA is a shared experience for everyone to enjoy.  YMCA members, volunteers and staff are expected to treat one another with respect, fairness and dignity.


Building Policy - Access

Each patron 13+ accessing our facility will be prompted to provide photo ID. This ensures security in our building and the safety of our members in regards to member wellness and support of our YMCA Canada Child Protection policy.


Lockers are available for day-use only. You may supply your own lock, or purchase one at Member Services (we recommend a good quality lock). Personal belongings must be locked up for your safety and security. Small coin-operated wallet-lockers are also available. The YMCA is not responsible for loss or damage to personal belongings.

Perfume, Cologne & Hairspray

Please be respectful of others when using perfumes, colognes and hairspray at the YMCA, we are of the minimalist attitude within our spaces . Some members have severe allergies to these products.

Smoke Free

We are a smoke free facility.  No Smoking/Vaping inside or on YMCA grounds.

Dress Code

The YMCA is a private, member based, recreational organization and as such reserves the right to set expectations for proper attire in our facilities.  In order to respect the comfort and safety of everyone in our facility, proper workout wear is required. Athletic/closed toe shoes are required, along with comfortable tops and bottoms suitable for your fitness regime, and our family environment.  Clothing that expresses any profane or discriminating messages are prohibited.

Bathing attire in the pool includes attire used for the purpose of swimming only. When using the pool, all swimmers must change from street clothes to swimming attire. Swimming attire must permit individuals to participate safely in programs. T-shirts over swimsuits are permitted, however undergarments, cut offs, and thong bathing suits are not.  Religious requirements will be accommodated as long as safety of self and others is not compromised. Outdoor shoes are not permitted in the shower areas or pool deck.

All non-toilet trained children must wear swim diapers in the pool.

The YMCA reserves the right to make final decisions on what is appropriate and safe.  We strive to create an environment that is safe and welcoming to all.

Children in the Building

Children 9 years and under accessing the facility, must be in a program or directly supervised by a parent or caregiver 16 years of age or older.

Change Room Use

Our Family change room is for Moms with sons and Dads with daughters 4-9 years of age. Also available for our special needs members requiring assistance from a caregiver.

Moms with daughters and dads with sons should use the General Change rooms to avoid congestion in the Family change room.

Children 10 yrs and over must use same gender General change rooms (Boys use the male change room / Girls use the female change room).  Children 4 - 9 yrs are to use the Family change room and not opposite gender General change rooms.

Wireless Device and Cell Phone Policy

Wireless device and cell phone usage is prohibited in change rooms and washrooms. Usage in other areas of the building will be considerate to all members and guests, to respect their privacy, comfort and enjoyment.


Photography is prohibited in change rooms and washrooms. Photography in other areas of the building will be discreet and considerate to all members and guests, to respect their privacy, comfort and enjoyment.

Aquatic Admissions Standards

Aquatic Wrist Band Procedure

For increased safety in our aquatic facilities, all swimmers 6 - 9 years of age who wish to swim in the pool, must complete a brief swim test prior to being admitted to the pool.  Upon successful completion, the child will be given a GREEN wrist band allowing them to swim unaccompanied.  Those who decide not to do the swim test and those who are unsuccessful in completing the swim test may participate accompanied by a parent/guardian who is at least 16 years of age.

Children 5 years and under - RED Wrist Band

  • Must be accompanied in the water by a parent/caregiver who is at least 16 years of age who remains within arm's reach. Parent/guardian must be able to touch bottom of pool at all times.
  • Ratio of children to parent/guardian 2:1
  • Children who are 5 years and under who are able to complete the swim test may access deep water, accompanied by a parent/guardian.  These children will be issued both a RED and GREEN bracelet.

Children 6 - 9 years of age - YELLOW Wrist Band

  • Children who do not successfully complete the swim test must be accompanied in the water by a parent/guardian 16 years or older who remains within arm's reach.  Parent/guardian must be able to touch bottom of pool at all times.
  • Ratio of children to parent/guardian 4:1 (this ratio currently under review and may change based on new Pool Health Regulations expected out in early 2018)

Children 6 - 9 years of age - GREEN Wrist Band

  • Children who complete the swim test may access the pool unaccompanied; parent/guardian 16 years or older must remain within the pool enclosure and directly supervise their children.
  • Ratio of children to parent/guardian 8:1

Participants 10 years and older may access the pool unaccompanied.

  • Swimmers of any age may be asked to complete the swim test at the discretion of the Lifeguard.
  • Based on swim ability, restriction to shallow water may be made.

Admission Swim Test Standard

Part 1:  25m swim Front Swim.

The following standard must be maintained throughout the duration of the swim:

  • Face in the water (with the ability to breathe out of the water)
  • Overarm recovery (arms consistently out of the water)
  • Horizontal body position (feet near the surface not the bottom)
  • Propulsive forward motion
  • Comfortable in the water

Part 2: Tread Water Test (deep water)

Only delivered to those who successfully complete the 25m swim test:

  • Jump away from the side of pool
  • Easily surface and begin to tread water
  • Head/ears maintained above water
  • Completion of required time - 30 seconds

Swim tests ARE required each time a child accesses a recreational swim.


Aquatic Centre

In compliance with Health & Safety Standards, to keep our pool deck and shower areas clean and well maintained, outdoor footwear is prohibited in these areas. Blue bootie covers can be purchased at the Membership Services Desk for $0.50/pair. Please no strollers in the shower or on the pool deck.

Workout areas / Gymnasium

Appropriate, clean, closed toe shoes are required in these areas.


Please no food or drink in the gymnasium - bottled water is acceptable.

Functional Training Room

Keep up on the current training trends by using our new Functional Training Room.  Utlize: TRX, battleropes, heavy bag, kettle bells and medicine balls.  Members aged 13-14 may access the Functional Training Room upon completion of the Teen Conditioning Course.


Children 10-12 years have access to the track with direct parent/caregiver supervision. Members 13+ may have unsupervised access.